Problems detected.

We're back online! We can imagine you have several questions about what happened to the game, your account, your ongoing premium subscription, and your horses while we were away. Below, you’ll find an FAQ section covering some of the most frequently asked questions.

FAQ post: https://v2.horsereality.com/news/320/faq-horse-reality-is-back-online-what-happened

Things might be a little more buggy or slower than usual during the first few hours back online. Your patience is appreciated!

Thank you for all the kindness and love we received during our downtime

Hi everyone,

We expect to welcome you all back tomorrow, Tuesday, Oct 27 (in the course of the day), unless testing turns up anything that needs more time. If so, we’ll let you know.

Good to know: your accounts and data are all safe. Premium members will be compensated for the days they’ve missed, and we’re also looking into compensation for all other players. You’ll find more information and answers to other questions in the FAQ in the news post once we are back up.

It’s been five days since we took Horse Reality offline as a precaution, and we know many of you are eager to get back to your horses. Our engineers have completed the necessary security updates, and the team is now testing to make sure everything works as expected.

Thank you for your patience and support while we work to bring Horse Reality back!

We’re continuing to work on the necessary PHP security updates and getting the game back up as soon as possible.

Unfortunately, the game will remain unavailable for the next couple of days, at least. In the meantime, we'll continue our work, but also take breaks over the weekend to not burn ourselves out. We won't do more communication updates during the weekend, however, and will share a new update with you on Monday, Oct 26.

Thank you for your comments and patience during the situation, and apologies for the inconvenience this is causing you. We’ll be back as soon as we safely can!

Unfortunately, Horse Reality will remain unavailable for the rest of today. Our team is working hard to implement the necessary security updates as soon as possible, and we appreciate your understanding.

We understand that you may have several questions about what happened to the game during this downtime. We’re preparing an FAQ post that will cover all the details once the game is back up.

We also want to reassure you that your accounts are not at risk during the maintenance. We’re also looking into compensating players for the premium days lost during the downtime. We’ll share more details on these matters in the FAQ.

We’ll share another update on this page tomorrow (October 23) around 12:00 CEST (Horse Reality time) to keep you informed. Thank you for your continued patience! ❤️